(928) 779-2113
Frequently Asked Questions
- Is Capstone an AHCCCS Plan?
- What areas of Arizona does Capstone provide health care services?
- How do I become a participating provider with Capstone Health Plan?
- How do I get an AHCCCS Provider Registration Number?
- Must I be contracted to provide services to Capstone Members?
- What fee schedule does Capstone use to compensate providers?
Is Capstone an AHCCCS Plan?
Capstone subcontracts with the Department of Economic Security's Division of Developmental Disabilities (DES/DDD) to manage the health care services for Arizona Long Term Care Members. Capstone adheres to all AHCCCS guidelines and rules.
What areas of Arizona does Capstone provide health care services?
Capstone's services areas include Coconino, Yavapai, Apache, Navajo and Mohave Counties. In addition, we have providers in Phoenix and Tucson, and in the border towns of Utah, California, Nevada and New Mexico.
How do I become a participating provider with Capstone Health Plan?
Contact the Provider Relations department at (800) 336-3874 x3481 to find out how to join our Provider Network. You must have a current AHCCCS Provider Registration Number to provider services to Capstone Members.
How do I get an AHCCCS Provider Registration Number?
Contact the Provider Registration department at AHCCCS to learn how to become a registered provider in Arizona at (602) 417-7670 or visit their website at http://www.azahcccs.gov
Must I be contracted to provide services to Capstone Members?
Only practitioners providing Primary Care services must be contracted and credentialed with Capstone.
What fee schedule does Capstone use to compensate providers?
Capstone reimburses providers on a fee-for-service basis at a multiple of the AHCCCS Fee Schedule.
